We specialize in selling all-inclusive sports passes to tourists visiting Mallorca, allowing you to secure your passes in advance starting from July 2024. This privacy policy outlines how we handle the personal data we collect from you.

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Personal Data Collected
When you use our services, we collect the following information:

• Names: To identify you and manage your account.

• Email Addresses and Phone Numbers: For communication, support, and marketing purposes.

• Payment Information and Invoicing Addresses: To process transactions.

• Dates of Stay and Locations of Stay in Mallorca: To enhance and personalize our services.

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Purpose of Data Collection
Your data is collected to:

• Credit your user account with pre-paid amounts.

• Facilitate smoother onboarding into our upcoming app.

• Enable direct communication and support.

• Provide marketing information about our services.

• Process reimbursements as necessary.

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Third-Party Data Sharing
We may share your names and phone numbers with our sports partners via automated messages initiated by you through WhatsApp for the purpose of booking activities. This enables smooth coordination between you and our partners.

User Rights (GDPR Compliance)
As a user within the EU, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request deletion of your data when it is no longer necessary for the purposes collected.

• Object to the processing of your data.

• Withdraw consent at any time, where relevant.

For any requests regarding your rights, please contact us at support@mydianpass.com

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Data Security
We are committed to ensuring the security of your personal data. We use technologies such as SSL and SHTML to secure online transactions, along with encryption and secure cloud server hosting to protect your information.

 

Contact Information
For any questions or concerns about our privacy practices, please contact us at support@mydianpass.com